Terms of service


Last updated: July 15, 2020

General Advice Disclaimer

Information provided on this website (and its associated materials) is general in nature and does not constitute immigration advice.

Office of Immigration Australia (ABN: 76 643 581 131) will endeavour to update the website as needed, however, information can change without notice. Office of Immigration Australia does not guarantee the accuracy of information on the website, including information provided by third parties, at any particular time.

Every effort has been made to ensure that the information provided is accurate. Individuals must not rely on this information to make an immigration or financial decision. Before making any decision, we recommend you consult an immigration lawyer to take into account your particular objectives, financial situation and individual needs.

Office of Immigration Australia does not give any warranty as to the accuracy, reliability or completeness of information which is contained in this website and in associated materials. This information has been sourced from immi.homeaffairs.gov.au , and this information is susceptible to change without notice. Office of Immigration Australia and its employees do not accept any liability for any error or omission on this website and in any associated materials or for any resulting loss or damage suffered by the recipient or any other person.

Legal Statement

While all reasonable care has been taken in providing this information, it should not be construed as being specific to your objectives, financial situation or particular needs.

Unless otherwise specified, copyright of information provided on this Web Site and in Associated Materials is owned by Office of Immigration Australia. You may not alter or modify this information in any way, including removing this copyright notice.

This Web Site does not offer visas of any kind, nor does it invite subscriptions for visas to any person.

Website Privacy Policy

We understand how important it is to protect your personal information.

We recognise that any personal information we collect about you will only be used for the purposes we have collected it for or as allowed under the law. It is important to us that you are confident that any personal information we hold about you will be treated in a way which ensures protection of your personal information.

Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act (1988) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (collectively referred to as the Privacy Act) and any other relevant law.

Our Privacy Policy can be downloaded by clicking here-privacy policy. This document sets out our privacy policy commitment in respect of personal information we hold about you and what we do with that information.

A small processing fee may apply per transaction of the Eligibility Assessment depending on the currency exchange rate between countries. The processing fee ranges from AU$0.01 – AU$0.47 and will be added to the total charged on your payment method. By ticking the box you agree to all of these terms.

Refund Policy - The “Australian Immigration Bulletin” 14 Day Pass

By completing and paying for your “Eligibility Assessment Results” you will be given a 14 day free trial pass to the Exclusive ‘Australian Immigration Bulletin’. (AU$6.99/ month subscription thereafter. Cancel Anytime). You may Cancel or Manage your membership via the ‘My Account’ button, which is located in your member’s area. You can cancel at any time, but we do not provide refunds.

A processing fee ranging from AU$0.01 – AU$0.47 will be added to the total charged on your payment method. By ticking the box you agree to all of these terms.

Limitation On Liability

To the extent permitted by law, Office of Immigration Australia, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, suppliers and any other party involved in creating, producing, transmitting, or distributing information materials or content, products or related services exclude (and to the extent that every exclusion is prohibited, limit to the maximum allowable extent at law) at any and all loss and indirect, incidental, special or consequential damages arising from or in connection with the use or inability to use Office of Immigration Australia’s information materials, products or services, or resulting from the reproduction of information materials/ information content, or other information that is sent or received, including but not limited to damages for lost profits, use, data or other intangibles, even if Office of Immigration Australia has been advised of the possibility of such damages. In the event that such liability cannot be excluded, Office of Immigration Australia limits its liability to, at its option:

       (a) In the case of information materials/ goods:

              The replacement of the information materials/ goods or the supply of equivalent goods; or

      (b) In the case of services:

              The supplying of the services again.


In agreeing to these Terms and Conditions you shall jointly and severally indemnify, hold harmless and hereby release Office of Immigration Australia, its parent companies, all subsidiary companies, its Directors, employees and contractors (including but not limited to the staff members responsible for the task) and agents from and against any and all claims, liability, costs, expenses or damages (including without limitation legal fees) made or brought against or paid or incurred by you at any time and in any way arising out of or relating to the use, distribution, sale of Office of Immigration Australia’s information materials, goods and or services. The right of indemnification shall be in addition to any other right or immunities Office of Immigration Australia or its directors, principle, employees and contractors may have by contract or otherwise.

Applicable Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia and the courts of New South Wales shall have exclusive jurisdiction with respect to any disputes related to these terms and conditions, except that, in the event any such dispute is a matter with respect to which the Federal Court of Australia has exclusive jurisdiction, proceedings shall be brought in the New South Wales District Registry of that Court. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.


If any provision of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

Office of Immigration Australia ABN: 76 643 581 131. All Rights Reserved.

L 4, 29 Kiora Road, Miranda NSW 2228